See the problem is you can complain about how the older ones shouldn’t get the axe because of the experience they bring to the table... but things are changing and if you want to stay you have to change with it. I had an HR come to my store saying this to our management team. Many of them didn’t want to move forward with the new initiatives like ordering less for less demand. We don’t need 40 of an item that we put 8 on a peg of and sell 3 a month. That makes no sense. We need to drop the shelves to make a better sight line (customers have noticed!) but no- there is always a manager or 2 who will raise it to the top- then a DM will call the store out on it and it’s hell for all! Some older ASMs don’t want to use the compute to help schedule and spend a full week making a schedule for a store of less than 30 people! Some don’t want to get away from the old scheduling habits to schedule to make sure we have the coverage when the customers are shopping vs when they want a project done. Some refuse to use the new tech to look up a guide on a phone instead of waist of time to find it and print it. Some can’t keep up with the constant upgrades to the systems! If you look at any of these basic things and say that’s it’s stupid it not helpful then you are out moding yourself. That’s what they are looking at this round is your ability to adapt and change still. Some of you have forgot and become stubborn. The CEO said on his last call that they will he making extensive talent and personnel changes at EVERY LEVEL both at a store level and up through Corp. they will be looking at so many numbers, and I know that both DMs and SMs have a lot to lose since Corp is currently doing their market research to determine
-
Is the market shrinking because of shoppers leaving an area, new stores, etc
-
Are you losing sales because of CS, coverage, lines?
-
Are you losing sales because of appearance and POG/ visual Merchandising follow through (I’ve seen stores set up seasonal and bee and willow shops that DO NOT LOOK LIKE THE GUIDE) and it’s hurting your customer experience.
So basically they are going to look at who is failing who. Is the customer failing us or are we failing the customer. Look at your own store and you tell me which of the 3 it is.
With this talent realignment you will see DMs, RMs, SMs, and ASMs let go either through layoffs or through A newer version of PIP. Changes are going to come quick and swift this year! Be ready!!