Thread regarding Hy-Vee layoffs

its also funny how I could ask 5 different people at my store my director my supervisor my manager of my assistant director and a regional vp what my gross and labor goals are and I would get 5 different answers. There is no clear message or set goal.

Dav 3 has self check out

‘We will not get self check outs’... every other retailer is now on their fifth generation, most customers prefer them when trying to get ‘in and out’ and we still have stores without them... we’ve lost that in and out shopper to the competition. ‘We will be a full service online grocer’.... every other grocer other than in store pick up outsources their shopping and delivery as this is the only way proven for it to work. ‘We will not ever lay off any employees and guarantee everyone a raise every year and let people go from store to store and get raises every time they move and let certain department managers make as much as some starting store directors’... turns out that’s not how any other grocer/retailer works. I get it Hy-Vee isn’t supposed to be like every other retailer, but I think they are finally realizing they were wrong and it’s about time they start running this place like a business. I do agree however, that if this is what it takes to survive the next 100 years, then they need to start making those hard cuts up top too. If those at the office aren’t doing everything in their power to make stores profitable instead of just trying to hit their sales/bonus goals then they need to go. Spread the love around the whole company... and last thing so people don’t think everything that’s happening is on a whim, Lay Out a Clear plan for your employees so those left can actually fight harder to reach your goals.

I think this is hilarious because I worked at Hy-Vee for three years over high-school and college and the one thing they stressed during training was “give them the pickle.” Basically telling us to go the extra mile for customers whenever possible, and all these things go against that philosophy.

I remember being told that they would never get self check outs because it takes away from the customer service. The store I worked at now has more self check outs than regular check outs. I’ve actually stopped shopping at Hy-Vee because of all the changes.