I work in women shoes. I sold over 500k for 7 years straight. And I’m in the top 3 in entire store for opening cards. I hit my goal by 750% YtD yet I’m being written up left and right for which I feel is more of my high hourly wage and low commissions. I feel I’m being set to be fire cause I make too much Hourly and yet I earn that hourly threw my blood sweat and tears busting my arse day in day out with very little down time or quality of life for myself. The new store manager doesn’t like me. Yet I blanket the entire dept with star rewards and sales. I hit the weekly numbers by myself. One thing I never understood about this company is they never seem to care if you sold anything or created new biz. It’s just down to political and financial reason they give you the boot. They act like they don’t need me to sell 500k a year in this climate. I even had the best selling year in 2018 I ever had. Yet I’m treated like a 3rd rate criminal on a daily basis. At other sales jobs. You got treated with respect and giving a path to grow. Not at Macy’s! It’s like bizzaro land. Everything is backwards! The culture is terrible !
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Ill go with what the other poster said.. its the sales manager and sales supervisor playing favorites.. its also the sale supervisor coming from another store thats slated or rumor to close and wants her team to follow her.. the sales superior also is more concerned with what the her old team is doing then the people right in front of her.. again playing favorites .. yet the entire dept is run like a carnival
I don't know what is actually happening in this situation because not enough details were shared. However, for those of you that posted that management doesn't care about the rates, suggesting that they never do, I can attest you are absolutely wrong. I was involved and have personal knowledge. I would say it is true that it does occur in every circumstance where the pay is high, but it does (or at least has) occurred. I will explain what I am aware of from personal knowledge. In short, there were stores (some still out there but fewer now) that had many legacy staff with higher rates of pay, and in some cases grandfathered commission plans, that many in management found objectionable. The specific pay schemes are numerous. In some, commission was "bought out" and converted to higher hourly rates when the commission plan was discontinued. In others, commission was retained for pre-existing staff, hired prior to a certain date, even when the merchandise originally subject of the enhanced sales compensation plan was no longer being sold, at least not by the employee(s) with the (now) higher pay. Plus, there are numerous other hybrids and pay plans that resulted in hybrids, including spiffs and other pay incentives (Sunday pay, night pay, shift break pay, meal pay and others). You will find these more prevalent in stores that Macy's acquired or that have (or had) unions. There were also different approaches among the former separate regions in addressing similar scenarios, such as when the merchandise subject to the enhanced commission would no longer be sold. At the store level, there were individual managers over staff that they would discover earning more than they did or ever would expect to. In turn, store managers had to navigate persistent complaints from their management team. I want to point out, this was not all managers in the situation, as many were relatively okay with the idea that the impacted staff had usually, simply had their earnings protected with something in the business changed. But others were literally crazed over it, especially when comparing management to sales staff. At higher levels, inquiries would be made about the appropriate fit of some of these higher paid people. It was not uncommon to look for ways to identify other alternate assignments where the compensation could be more readily viewed in line with the appropriate pay for the position. This led to tons of additional problems, as even suggesting it met with objections from the impacted staff, often who were promised their existing role when the change was made in the first place. No simple solutions. It became harder as the company began to contract and options evaporated. Even this post is from somebody selling shoes, which traditionally was one of the areas that not only had higher pay rate plans but a variety of different commission programs including draw, escalator and pyramiding pay plans at one time or another. In some stores, some shoe departments were operated by vendors, and intermittently at that (Macy's would operate for a few years, then decide to have a vendor run it, only to take over again a few years later before outsourcing once again to another vendor sometime thereafter). I don't know about any high-level sanctioned targeting, insofar as disciplining somebody with high pay to get them out, but I did see individual store line managers of the type I mentioned above (upset by the pay) place such people under exceptional scrutiny, catching them in conduct that is properly subject to discipline albeit only because of the close monitoring. People have differing views on whether that is right or wrong to do. On the one hand, everybody should be held to standards. On the other, the person still did something wrong and shouldn't be excused from adhering to standards simply because somebody else wasn't caught.
Maybe if people leaders lol stop playing favorites this kind of feeling wouldn’t take place!
You're obviously not telling the whole story.
You dont get written up for making too much money. That's just ridiculous.
Its either insubordination, customer complaints or just set in your ways and not willing to change with the company. Judging by your post, I wouldnt want you working for me.
If you dont agree with the politics of Macys, who is stopping you from leaving?
Does your dog open charge cards too?
Solutions in store. They usually side more with the complainant than the company. Learn your tools and use them to your advantage.
Hate to say it but it’s called open sell, my dog can do that job. I’m sure your attitude has nothing to do with it, you seem lovely for sure.
Yeah it's your attitude for sure. Nobody likes to listen to that one person who complains all day about how wonderful they are and no one recognizes them for it and they carry the whole store on their back bc no one else does anything and on and on and on. You're probably getting written up bc you are an oldtimer and you refuse to do things the way they want them done now.
Voice of reason. It’s not my attitude. It’s the lack of any change to get the dept right. It’s just changed hands every year with new management and non of them can fix any of the ongoing problems ! It’s the beating your head against the wall over and over expecting a different result. No manager has a plan or able to turn the shipwreck around. Instead they push the blame on associates if my attitude is not up to par it’s because of my toxic environment in which no a thing gets better and keeps getting worse. No game plan no goal. No let’s try this. It’s just dead end .
For the most part the stores are accountable for hours not payroll dollars. Just taking into account your post, it may be your attitude that is turning them off to you and putting you in that situation. Sales is a much bigger part of your sales manager’s and store manager’s scorecard so if you are as valuable as you are claiming to be, they would definitely not care about your wage (but again- highly unlikely that they’re concerned about it anyway)
I have seen this situation over and over at so many levels.....quite simply, you are making too much money, and most likely legal has approved the path that the store has put you on.......if you were over 50, and had been with the company for 25 years, well, that would be a different story.......best of luck to you........
What are they writing you up for?
Its not by accident. Your success is a threat for many reasons. Been there.