The customers have already left our store. Where is the advertising? Where are the offers, the reasons to bring them back in to the stores? Where are the strategies? Is a membership and a credit card really all the ideas we have? Then we’re dead. A remodel ain’t going to bring people back if we’re not offering something interesting for them to buy, I mean, we are still in the retail business, right?
An on-point post from @11sJkNUH-eoq.
Customers have left the stores because of the competition of Amazon, Walmart, Target and Wayfair. Also the Beyond Plus, why should customers come to the stores when they can get what they want from home and get the 20% off and free shipping. The company is k–ling themselves with that one.
This. They better have a plan, and introduce it fast, we already lost how many years under the old leadership, and the interim leaders did sweet f a, so what’s the deal, folks in the executive board? Are we in limbo until the new guy joins the company in November? Can we afford to just sit there and wait?