Remember LTQ? Malcolm Baldrige awards? When's the last time you remember anyone utter the word "Quality"? Sad.....
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Ok Boomer
My favorite is how some areas still use TTM, but don't train new employees on what it is or what the acronyms mean. Makes it so no one has an idea what their coworkers who have been here longer are talking about half the time.
4-1oaa: You sound like an ex-XIM person. Yes I remember the wasted hours trying to apply TTM or Lean Six Sigma to a process. In some cases you would write up a one- page process, but it would require 50 pages of TTM documentation and hours and hours of phase gate reviews. Bloated and ridiculous.
When's the last time a product came with a serviceability review and a year long qualification period that included stress test to component failure?
I'm looking at the callback criteria on C405 and it's 4k pages. On a 3550 it's 150k pages. 4k pages and you make reliability! Quality
What was tragic was when they tried to layer Agile on top of TTM for controller software. Why deal with one process when you can have two? Agile can work really well but it was never meant for product development. Of course it wasn't real Agile, they just took the worst parts and shoehorned it in to TTM. id–ts.
I remember. I remember TTM being applied to processes TTM was never meant to address. I remember this being changed to customized TTM and then TTM-lite when it became obvious. I remember the change to LEan Six Sigma, QuikSolver, Lean techniques and doing Agile without really doing it. Much is a tragic story of process without benefit, people without awareness of when those techniques don’t apply, and entire organizations whose function revolves around promoting the use of those techniques and tools.