20% of the companies were growing and innovating themselves for the future, 20% of the companies were just run efficiently, 60% were run by id–ts. XBS could survive in this market if they were by themselves but there is no way we could have been the savior for Xerox the way we were run today. You can't even compare the 2 organizations on equal footing. They weren't even in the same business. The only common denominator was we both sold copiers. XBS was ebit and margin driven with a sales force while Xerox had engineers, technology, R&D, inventors, and sales force.
We needed a change folks.. Xerox and XBS both needed a change. (I don't agree with the entire strategy to date) but the comments that we were invisible and would have survived long term is just wreckless.
Revenue decline doesn't follow short term business decisions that quickly. It takes years. Google companies like Amazon, Walmart, AOL, Yahoo.. this ship sailed 10 years ago.