I'll try to keep it simple -
Time Theft - The standing around talking to other TMs, stopping in the middle of work to get a drink or a snack that somehow doesn't count as your break, phones, web surfing, smoking, the " untouchable " bathroom breaks. Your tasks will be timed, your breaks will be logged.
Technology Upgrades - IRMA is a joke, DVO guns save no time, launching countless new business and media platforms that get no attention after launch.
Communication - Not just some newsletter above the time clock, no, remove the faulty middleman of Regional and have Global directly communicate to store level. No more Regional VP asking why a shelf looks a certain way when it's set to POG, they should know and be expecting it. No more whimsical walks where merchandising is changed because of a VPs personal preference, your Regional poured time into those things, so they're just wasted then? OTS is different at every store and all depends on the STLs. No more passing the buck of accountability.
Sociological Issues - TLs stressed into thinking it's passion that makes them work off the clock. You're not an alpha, you're a schmuck and according to the rules, should be terminated, but with labor these days, you'll get a pat on the head. As with the new generation of internet kids joining the work force, finding a way to keep TMs from playing dumb or finding a loophole in interpretating your closing checklist. These kids have been doing this to their parents and teachers for years now, they know better but you can't touch it, and you'll be giving them chance after chance. Which is why giving them a scan gun with a timer on it is the best thing to do, you can't coach these types of part-timers. TMs who are off the clock, hanging out in TL offices distracting on the clock TMs with conversation. Non TL or Orderwriter TMs taking their break in areas and on computers that TL/OW need for work - along with the distraction of conversation. And again, most TMs do stuff like this because they see TLs and OWs not take real 30 minute breaks, only eating while working - and again, this isn't some alpha passion lead thing and it's not cute to say " Pfff, a break, I don't have time " or " I'm soooo busy " - that mantra has to end, you shouldn't burn yourself out for WF and WF should make it mandatory for you to take your break. I get that these OWs have tight schedules and 50 logs to fill out, they feel like they can't stop and walk away to eat for half an hour.
All of the sloppiness that once gave WF it's " culture " and lead to TM happiness due to relaxed rules will need to disappear in order to somewhat maximize efficiency. And that's what Amazon expects, otherwise, I'll come by when it's rebranded as Amazon Fresh with 5 TMs on the floor and the prices are actually competitive.