The problem is they are hijacking my innate caring about other people. I like knowing enough and being empowered enough to help people for example. I don't really care if the store pats me on the back or not, it feels good to help people. If the shelves aren't stocked and the floor isn't swept, I feel embarrassed. And working hard could, at least at first blush, help mitigate that.
So when that bell goes off and I'm already helping someone, sure part of me thinks the hell with the managers who took away my coverage, but also part of me feels bad for not being able to be in both places at once. It's like an abusive relationship. They cause the problems and get normal empathetic people to feel like it's their fault.
Couldn't agree more with @1135eWL0-2vzg on this