I want to know how many other stores are dealing with the hiring HR nightmare. Since the change in the HR process, our staffing levels have plummeted and I seriously doubt that we’ll be anywhere near the same number of associates in the few couple of months.
Things are getting ugly in my store. Multiple departments don’t have enough people to cover the hours in a single day, which means that other departments are forced to cover areas and products they don’t know. Customers are getting angry, especially at night when the staffing levels go from bad to horrible and they can’t find anyone to help them because the associates are in other departments, helping other customers. Customers are simply walking out in a rage and our ASMs and store manager just throw up their hands and say “We’re trying our best”.
To be fair, this mess was created by corporate Lowe’s which is shockingly incompetent. But why am I surprised? I’ve worked for Lowe’s for over ten years and I seriously can’t remember a change or rollout that was fcked up somehow. Whether it’s new technology or programs, Lowe’s never fails to make a ridiculous mess of the simplest changes. Why wouldn’t a huge change like the HR program turn into a sht storm?
So, let me know if this is your experience of corporate’s latest screwup. I’ve been wondering if every other store is this messed up too.