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We are all aware of how quickly the retail industry is changing. Advances in technology and the competitive landscape continue to transform how customers are shopping and their expectations of us. In this environment, it is imperative that Lowe's continue to evolve, to ensure that we are delivering the best experience for customers and remain the go-to destination for their home improvement needs.
As you know, Lowe's is engaged in an effort across all parts of the company to refocus and invest our resources to deliver on our omni-channel strategy so we continue to grow as a company. As part of this effort, Lowe's has made a number of changes in its leadership structure today in the customer support centers, stores, distribution centers and corporate office to enhance our efforts on improving the customer experience and facilitating faster decision-making.
In total, the changes we made today impact less than 1% of our workforce, approximately 2,400 employees.
Store Staffing
The new store staffing model is being rolled out now across all U.S. Lowe's home improvement stores so that we are best prepared for the upcoming spring selling season.
Shift resources from back-of-the-store activities
We are shifting most roles and responsibilities versus eliminating them, so that the vast majority of associates affected will have the opportunity for new roles at Lowe's, including promotions. Store leadership has spoken individually with all affected employees and those who are changing roles will receive training sessions to help smooth their transition. Unfortunately, the store staffing model will result in the reduction of approximately 1-2 assistant store manager positions per store.
Customer Support Centers (CSC), Distribution Centers and Corporate Office In addition, we have consolidated some leadership positions in our contact centers and distribution centers, impacting 37 employees nationwide, as well as about 10% of our vice presidents at the corporate office.
It is always difficult to make decisions that affect our people, but sometimes they are necessary as we build for the future and meet the evolving needs of customers. We greatly appreciate and value the contributions made by the individuals impacted by this plan and will be providing them with a transition package including severance, outplacement resources and other support.
I want to assure you that Lowe's financial position is strong and the fundamentals of the home improvement industry are solid. The changes we are introducing today are foundational to our strategy and the future. As customers' expectations and technology continue to evolve, we must be organized and aligned to deliver on our strategy and their expectations. I recognize that change is never easy, but I'm confident that if we focus our organizational talent and investments on our omni-channel strategy, we'll deliver a better customer experience. You can expect that we will continue to evolve our organization to remain relevant for customers and our employees now and in the future.