10% of CDKi to go - The cull has started
1733 replies (most recent on top)
@a673 what doesnt compute ?
@a63h You are correct then. However, no office staff at this time are redundant so no redundancies have taken place?
Something doesn't compute.
@a62v it was recently posted that hardware was going, which it has the two guys in the warehouse are taking part in a clearance of the warehouse etc, no office staff are as at this time redundant (but then going by this sh-t show of a company it must be close for many, the office closes nov 13, and so will end Bristols part in the heritage of the company
The Rat - Bysouth remains and a couple of others.
So therefore hardware not quite gone yet.
It was recently posted that the Bristol office staff were all gone/ going including all the hardware team. All made redundant apparantly (unless it was a sham).
What a thread. Got emailed the link by one of my ex customers.
Is the Bristol office still going? Had some great times and met some good people working in the NOC under Mr Woodnut
Anyone seen the latest LinkedIn post?!
'Innovation starts with people' ............ is there anyone left at Keyloop?
Terrible company. Taken over by corporate greed and incompetence.
Personnel in HR (who have been at Keyloop, CDK or whatever) a long time and continue to shaft employees.
Don't believe the bull5hit they feed you.
F%ck 'em
@a5a0 this comment on the link you posted sums it up
"Keyloop (formerly CDK) are in the business of destroying lives and leaving helpless victims unable to survive because they do not follow the law that is in place to protect their employees. The likes of Phl Stu**s, Tm Kilr*y and the uppers within the company sleep comfortably knowing that they could have (SHOULD have) legally assisted former employees who have now been left without recourse to recovery. The written proof is with several authorities and a day of reckoning awaits you."
Let's not forget who has been driving this behaviour. HR and management.
@a58m A steady pay cheque and the sheer curiosity of watching what once had potential to be a dominant leader in this industry fall to pieces. conFusion was supposed to "revolutionize" the market. it did not and will not. Too much reliance on AI and too little value placed on the people that made the company what it was - threw out the best and brightest for offshore incompetence.
For those on the outside looking in (as a former employee of Keyloop and now as an employee of a competitor) it is endless entertainment.
I came across this space originally from this linked in post:
https://www.linkedin.com/posts/mark-liddell-9645342b_keyloop-customerhub-digitalaftersales-activity-7346878500747837440-L6uD
Read through all of the comments. Customers want to show up to the next Fusion event wearing their support case backlog number on their shirts.
@a591 F3ck Keyloop before they F3ck you!
There's something satisfying about smoking a Cuban cigar in Panama at the expense of these w@nkers.
Everyone will get the axe before long, so be happy and do the least possible.
@a591 I read the India reviews of Keyloop often and it sounds about right;
Rated by an Engineering Manager in Hyderabad on 10 Sep 2026
Software Development Department
Likes
"Work-life balance. We can easily manage work here"
Dislikes
"Politics, Slavery, power misuse, always have to be in good books of manager. Global leaders encourage targetting employees. No investigation of what happened on any issue. Decisions will be taken based on the openion of few people, no cross checking. Rude and demanding behaviour of management"
Really, they are just legal slaves. Work for pennies. They can mess up, but the cost to hire in an endless pool of cheap human labor outweighs the crappiness of their work.
Phone in sick. Go travelling. Easy.
You come back, they lay you off.
You have nice suntan and have seen the world. F@ck 'em.
Simples!
@a58m you need to understand that everyone knows its just time before they get the call to meeting, that says cherio, unless your in india or prague then you might survive a bit longer, then the indians keep mucking up and dont seem to understand when someone says know it means know, so the outcome is redundancy or at the rate its going obvlion led by captain pugwash and his salty crew
Is it really that bad now? The atmosphere portrayed on this board, seems pretty negative.
What keeps people working there, if it's as bad as it's made out?
You could also get a job putting your head in a lions mouth that has killled once every month, that for sure would less dangerous and more rewarding.
A few UK PS jobs on the careers portal. If anyone wants a challenge.
Anybody got a spare robe?
@a43k I consider to this to be the lowest of the low. If this is true then people should be identified and named.
@a3tt This happened to at least one person in the field engineering team. Ask HR and the wellbeing team. I am sure they would give you an honest answer.
So they have definitively ruined the local PS as well. Mind in England and cheap arms scattered around the world. Now only the engineering departments of the local dms are missing and the work will be complete
@a3ys Unfortunately, it certainly sounds like it:
Own Keyloop's PS workforce distribution strategy — driving the planned migration of PS headcount into Regional Delivery Centres (RDCs) and Global Delivery Centres (GDCs) to achieve target cost and capability distribution.
Manage the headcount plan: in-geography vs. centre-based ratios, hiring approvals (non-centre hires require CDO sign-off), and headcount cost vs. budget.
Who will get the chop this time then?
Call in sick.
Restructure imminent then.
Who was it that said about enjoying your holidays before returning in September?
PS Operations Director - United Kingdom
Anyone interested? Jobs open.
@a3tb A55hole.
Take some responsibility as an organisation to ensure the health and safety of the workforce. Don't keep wafting this BS rhetoric that the responsibility falls on the associate. Keyloop has a track record for not carrying out risk assessments and carrying out due diligence for associates safety. Whatever environment an employee is working in, the business it is employed by has a duty of care to ensure their safety and wellbeing.
I hope Keyloop are taking to task for their failings.
I would hazard a guess that many associates are not insured to work from home on home insurance policies. With so many cut backs implemented by the business, I would question if insurance policies have even being paid by Keyloop in general.
Before being dismissed by Keyloop, a colleague had a heart attack which should have been covered by critical illness insurance, but their claim wasn't even put forward to the insurers. They were subsequently removed from the business shortly after.
It does make you question how many other people have missed out on such employment benefits. Death in service? Do we know for sure that families received the benefit payments from Keyloop (multiples of their salary)?
Just observations and questions in which you need to ask under this mob.
Keep calm and carry on.
@a3r3 This just isn't true and the whiff and bs is incredible here. It's amazing people would believe anything like this tbh.
Keyloop do not have H&S personnel within place in the business, they sacked them all.
In reply to the previous post, In the UK, the legal position is a bit different from what’s described here. While employees should cooperate with DSE guidance, the primary duty to ensure a safe working environment sits with the employer.
Under the Health and Safety at Work etc. Act 1974, employers must ensure employees’ health, safety and welfare “so far as is reasonably practicable,” and that duty applies regardless of whether the employee works in an office or at home.
The Management of Health and Safety at Work Regulations 1999 also require employers to carry out suitable and sufficient risk assessments, including for home workers. That means employers must proactively identify risks and provide appropriate equipment, not simply wait for an employee to “raise their hand.”
Employees do have a duty to cooperate, but UK law places the responsibility squarely on the employer to assess risks, provide ergonomic equipment, desks, etc and ensure the working environment is safe for the work employees are required to do.
As for accidents at home, the key test is whether the incident arose out of or in connection with work. If for example a fall is caused by a work activity or employer provided equipment, it may be work related. If it’s caused by a domestic hazard, it usually isn’t. But none of that removes the employer’s duty to ensure the work environment, including a home workstation, is safe and compliant.
To illustrate the point, if an employer supplies an item of clothing or equipment, for example, a branded dressing gown and the employee slips because the belt or fastening becomes a trip hazard, the legal position changes.
In this situation, the hazard arises from employer provided equipment, not from the domestic environment. Without a suitable risk assessment, clear usage instructions, or consideration of foreseeable risks, the employer may struggle to defend having issued an item that introduced a new hazard into the employee’s home.
This is exactly why UK law places the primary duty on employers to assess risks proactively, even for home workers. Employees must cooperate, but the employer cannot simply rely on individuals to “raise their hand”, the duty to identify and control work related risks sits with the employer.
DSE assessments are available to everyone, and taking the initiative to request one is part of being a responsible individual. Accessing the guidelines provided by Keyloop and maintaining a safe working environment is a shared professional responsibility. While the employer is obligated to provide the necessary health, safety, and ergonomic resources, it is ultimately up to the individual to raise their hand, utilize that information, and request an assessment to safeguard their own workspace.
Whether falling down the stairs at home counts as an industrial accident (or workplace injury) under UK law depends entirely on what you were doing at the exact moment you fell.
The general rule is that an accident is only classified as work-related if it happens "in the course of employment" and is connected directly to your work activity.
When it CAN be classed as a work accident:
Carrying out a work task: If you were carrying work-provided equipment, moving documents, or heading to another room specifically to perform a business task on your employer's instructions, it may be classified as an industrial accident. - Not likely
Faulty work equipment:
If you tripped over a wire or equipment that your employer provided and installed poorly, liability might lean toward the employer. Not Likely as you installed it.
When it usually does NOT count:
Personal tasks: If you were walking downstairs to make lunch, answer your personal front door, use the bathroom, or take a break, this is generally considered a personal deviation rather than a work activity.
Home environment hazards:
Your employer is not responsible for the structural maintenance of your domestic home (e.g., a loose domestic carpet, dim lighting on your stairs, or a toys left on the steps). Under the Health and Safety Executive (HSE) guidelines, an incident at home is only reportable if it stems directly from the work activity itself or employer-provided equipment.
@a3r3 That is awesome. Bravo!
Nobody has had a DSE assessment for working from home have they? If you were to slip on the stairs, that would be classed as an industrial accident.
Now where did I put that risk assessment, my manager never carried out for their team of home workers?
@a3r3 HOLY SMOKES LOL..... I think I love you. In a non-creepy, internet stranger sort of way. HAHAHAHAHAHAHAHAHAHAHA brilliant.
Dear Colleagues,
It’s time to start getting a piece of the pie that FP is enjoying. You’ll find the first slice below.
If any of you have been forced to work 100% remotely or more than 50% of the time remotely, do yourselves a favor and look into your home country’s laws regarding home offices.
In my case, this meant that Keyloop was required to do the following at my home address:
Install a new ventilation system—office-grade
Ensure I had a suitable ergonomic office chair and a height-adjustable desk
Provide adequate work lighting
Ensure the floor in my office was of a suitable shock- and noise-absorbing quality.
Ensure that the monitor, keyboard, and mouse also met the necessary ergonomic requirements.
Unfortunately for Keyloop, I live in the city in a Class 3 historic building, so all in all, the renovations cost just under $250k, and they now pay for my internet and 10% of my electricity usage.
So their attempt to fob me off with a ridiculously small annual allowance for my home office failed completely.
So much for the centralized HR department that has no clue and no understanding of what they’re running around doing.
It’s not certain that other countries’ laws are as protective of the workforce as my country’s, but take as big a slice of the pie as you can—demand what’s rightfully yours.
Damage limitation. Trying to avoid a large lawsuit. The truth will be exposed
As there is an FP audit this week, just maybe the latest sc--w ups will mean that something is actually done, never know perhaps some higher up ranking id--ts will get the chop and deservedly so
@a3qc I think the point they were trying to make is that the pseudo names assigned are all names like "Mark, Tim, Greg" so chatters don't get the impression they are chatting with someone thousands of miles away in India. It's deceptive. They are made to feel like they care chatting with an actual person at the dealership.
@a3qc What's not true? The Indian chatters are not allowed to use Indian names. They have to use Western names and pretend they aren't from India.
@a3k6 we used pseudo names when I worked in chat in Canada so that’s not completely true dude